Electronic payment with public services: Benefit both ways

Techcombank is a typical commercial bank going early and comprehensively, leading the promotion of electronic payment channels, increasing utilities for people.
At the beginning of 2020, the Governor of the State Bank of Vietnam (SBV) issued Directive No. 01 / CT-NHNN requiring the banking industry to speed up non-cash payments, especially via bank payment for public services; to ensure stable, safe and efficient payment systems and intermediary payment services. Earlier, the SBV also led the innovation in e-commerce, receiving the companionship of the whole system.

So far, Techcombank is a typical commercial bank going early and comprehensively, leading the promotion of cashless electronic payment channels to both increase convenience for people and ensure confidential transactions. quickly, safely, especially in the time of complicated Covid-19 epidemic.

Outstanding benefits from cashless payment

The non-cash solutions that the SBV encourages people to use have demonstrated the superiority, safety and convenience, especially, very effectively in the current Covid-19 epidemic when all citizens were are required to restrict to crowded places.

Accompanying with the Government’s policy and the instruction of the State Bank, Techcombank has invested heavily in the digital platform to promote non-cash payment services, helping customers not to go directly to stores and supermarkets. still buy essential necessities and consumables, save time and effort, ensure health and safety, and contribute to limiting the spread of epidemics.

Previously, in November 2019, Techcombank had implemented a roadmap to apply the local standard on chip cards for F @ stAccess Napas cards to all new cardholders. Accordingly, domestic chip cards have met all technical and safety factors according to EMV international standards, limiting risks of fraudulent frauds in card payment. Besides, customers are encouraged to transact via card channels, do not use cash to pay and enjoy unlimited refund policy of 1% of payment value.

By the beginning of 2020, Techcombank will continue to implement incentive programs to attract cashless payment customers, focusing on public services such as health care and education; transfers to the state budget …

Thanks to the outstanding solutions in developing non-cash payment, Techcombank is now a bank whose number of customers using E-banking channels increases exponentially. Techcombank is also the No. 1 bank in terms of transaction volume via debit visa cards, as well as credit visa cards; in terms of transaction volume of mobile banking services, via the popular phone app, F @ st Mobile in the market today. This clearly shows the satisfaction and trust of customers in the bank’s electronic products and services.

The effective support of digital banks is also a condition for service industries, especially public services, to reduce operating costs, improve service quality at offices, reduce time and increase. serving rate.

Payment for public services: “Refund” benefit to customers

Further evaluating the promotion of non-cash payment solutions, contributing to minimize direct contact with priority for public service payment transactions under the government’s direction in recent years, Mr. Dang Cong Hoan – Deputy Director of Techcombank’s Division of Banking and Personal Finance shared: “Using bank cards and e-wallets in all activities of daily payment and service, especially on Public services are always given priority by the Government such as health, education is growing widely and has received many good signals from the market. In particular, non-cash payments are increasingly spreading to the majority of people, thanks to the stronger participation of banks in the period when the whole commune is affected by Covid 19 through preferential programs. attractive incentives, long-term benefits and outstanding utilities from payment cards offered by Banks. ”

In order to meet customers’ trust, Techcombank continues to work with partners to implement frequent and ongoing incentive programs to increase utility and maximize transaction demand. In 2019 and quarter 1/2020, Techcombank has refunded over VND 300 billion to “Cashback” to customers when using debit cards to pay. In particular, customers who use the card to pay for public services such as education services, medical services, taxes, fees … enjoy significant benefits. For example, if a patient uses a card to pay for hospital fees instead of cash, if the cost of treatment is VND 5 million, Techcombank will refund the customer VND 50,000. This “refund” is equivalent to the fee of 15 off-line withdrawals that customers may have to pay if withdrawing cash via ATM. The benefits received are huge, with all payments for education and other public services …

Also in 2019, Techcombank has implemented a solution to connect e-wallets via domestic cards and visa debit cards to partners such as connecting domestic payment card VinID Pay, Debit card payment with Grab by Moca. new and convenient experience for customers when using services / goods for daily life. Along with that, the promotion program ‘1% Unlimited Refund for Debit Card’ and the Zero Fee program continues to bring great benefits to customers with many improvements and additional incentives. More importantly, at the time of complicated covid-19 epidemic, Techcombank card customers were able to minimize transaction time, have convenience and especially reduce direct contact with others, reduce the risk of secondary infection.

-Source: https://baodatviet.vn/kinh-te/thi-truong/thanh-toan-dien-tu-voi-dich-vu-cong-loi-ca-doi-duong-3400712/-