Nam A Bank has officially launched a digital transaction space integrated with modern equipment ecosystem, especially the application of artificial intelligence (AI) to enhance customer experience on 12/12. Here, Nam A Bank also “launched” Robot OPBA and became the pioneer Vietnamese bank to bring robots to serve customers.
For the first time in Vietnam, customers can experience multi-space transactions with modern equipment, taking the lead in 4.0 technology trends such as tablet, LCD touch screen. branch number VTM OPBA.
This ecosystem is integrated with Nam A Bank’s Open Banking application platform, which will “free” customers from the common definitions of a bank.
The launch of Nam A Bank’s digital transaction space is considered a breakthrough of the bank in the 4.0 era. All financial needs of customers will be met 24/7 when multi-channel and multi-utility transactions can be performed with a series of comprehensive and outstanding features integrated on devices, especially OPBA and VTM robots. OPBA.
Come to Nam A Bank’s digital transaction space, as soon as they enter the lobby, customers will meet with OPBA Robot for advice on demand instead of waiting in line at the counter.
With automated programmed movements, OPBA Robot is capable of recognizing customer faces with modern Face ID feature, proactively greeting customer support.
When it is necessary to speak directly to a bank employee, OPBA Robot will make a choice and guide customers to the counter.
On the other hand, the “digital branch” VTM OPBA deployed in the digital transaction space also shows the development of Nam A Bank’s technology bank. In fact, not everyone has time to bank transactions, while online banking services are limited to money transfers, account lookups, bill payments …
Therefore, the implementation of Nam A Bank’s “digital branches” to meet the banking needs of busy people. Specifically, customers can withdraw money, print / view sub-accounts …, even issue cards and have 24/7 support staff via video interaction system on VTM OPBA machine without having to spend money. line.
(Source: Investment Review)
Other News
Translation COVID-19 slows down the process of converting magnetic cards to chip cards
Due to the impact of the COVID-19 epidemic, the roadmap for conversion of magnetic cards to chip cards is currently significantly affected, which may be difficult to achieve as planned. Chip card technology using base standards (VCCS) is being invested by banks to focus on safety and integration of utilities for customers when using. However,
Details
COVID-19: An opportunity for breakthrough non-cash payment services
According to the Vietnam National Payment Joint Stock Company (NAPAS), by 2020, the number of fast money transfers 24/7 surpassed the number of ATM withdrawals and accounted for nearly 66.6% of the total. the number of transactions processed by the NAPAS system. On November 13, Vietnam National Settlement Joint Stock Company (NAPAS) held the 6th
Details
Successful digital transformation requires a change of mindset
Ms. Nguyen Duc Thach Diem, Member of the Board of Directors cum General Director of Sacombank said that digital transformation is not simply the implementation of new technology projects. Digital conversion is considered a vital issue for banks today. Can you share your views on the importance and goal of digital transformation at Sacombank? Digital
Details
Procedures to be issued with chip-attached citizen identification card
As a rule, when people make ID cards, they add chips in 4 convenient and fast steps. According to lawyer Nguyen Van Tien (Hanoi Bar Association), to create favorable conditions for citizens in the implementation of transactions, administrative reform towards the implementation of E-Government, Digital Government, Ministry of Public Security encourage citizens to change to
Details
Ho Chi Minh City applies smart payment cards for public transport
Smart payment card for public transport services in Ho Chi Minh City will be applied when Metro Line 1 is put into operation. Smart payment card for public transport services in Ho Chi Minh City will be applied when Metro Line 1 (Ben Thanh – Suoi Tien) is put into operation in 2021. After that,
Details
Electronic payment with public services: Benefit both ways
Techcombank is a typical commercial bank going early and comprehensively, leading the promotion of electronic payment channels, increasing utilities for people. At the beginning of 2020, the Governor of the State Bank of Vietnam (SBV) issued Directive No. 01 / CT-NHNN requiring the banking industry to speed up non-cash payments, especially via bank payment for
Details
